Privacy Policy

Privacy policy for Flux.art - One-Stop AI Image & Video Creation Platform
Jan 26, 2025

Last Updated: August 8, 2026

Introduction

Welcome to Flux.art, the AI Image & Video Creation Platform. At Flux.art, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using Flux.art:

  1. Account Information

    • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
    • Purpose: To manage your account and provide customer support.
  2. Creative Content

    • What We Collect: Your input prompts, generated images and videos, and any reference images you upload.
    • Purpose: To provide AI generation services, improve model quality, and showcase your work when you choose to make it public.
  3. Usage Details

    • What We Collect: Information about how you use Flux.art, including your interactions, AI models used, generation frequency, and feature preferences.
    • Purpose: To analyze user engagement, optimize AI model performance, and improve our services.
  4. Device Information

    • What We Collect: Data regarding the devices you use to access Flux.art, such as device type, operating system, and browser type.
    • Purpose: To optimize our services for different devices and ensure compatibility.
  5. Cookies

    • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
    • Purpose: To enhance the functionality of our services and personalize your experience.
  6. Payment and Credits Information

    • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
    • Purpose: To facilitate billing and payment processing for our credit top-up services.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, property, or safety, or that of our users or others.
  • To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Your Data Rights

You have the following rights regarding your personal information. To exercise any of these rights, contact us at support@flux.art. We aim to respond within 30 calendar days.

RightDescriptionHow to exercise
Right to be informedKnow what data we collect and how we use itThis Privacy Policy
Right of accessObtain a copy of your personal informationEmail support@flux.art to request an export of your account data
Right to rectificationCorrect inaccurate or incomplete dataUpdate your profile in Account Settings, or email us if you cannot change it yourself
Right to erasureRequest deletion of your personal data under applicable conditionsUse Delete Account in Account Settings, or email support@flux.art
Right to restrict processingTemporarily suspend processing in certain casesEmail support@flux.art
Right to data portabilityReceive your data in a machine-readable formatEmail support@flux.art
Right to objectObject to processing based on legitimate interests or marketingEmail support@flux.art or use available account controls
Right to withdraw consentWithdraw consent for consent-based processingEmail support@flux.art or adjust account settings

You may also lodge a complaint with your local data protection authority if you believe our handling of your personal data violates applicable law.

Account deletion notes: Deleting your account removes or anonymizes personal data associated with your account, subject to legal retention requirements (for example, payment records we must keep for tax or accounting purposes). Some anonymized or aggregated data may be retained for security and analytics.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy, our data practices, or wish to exercise your data rights, please contact us at:

Copyright Owner: flux.art Email: support@flux.art

By using Flux.art, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!